FAQ
FAQ (Click each question to open the answer)
Can I get a packing video with my order? Does it cost extra?
Yes, packing videos are available and currently provided free upon request. There is an option in many safety, self-defense, keychain & accessories products where you can select it. If it is not listed, you can add it in order notes or contact support after purchase.
I asked for a color but got a different one. Why?
There a few reasons, but the most important is many of the products come in primary colors (blue, red, green, purple, yellow or black). So if you ask for orange, chances are that most of the products will either need to be yellow or red. So if your favorite color isn't primary, you will need to choose the closest available color. If you want a combination of similar colors, note that in add'l info. Even then, there might be a few products in your package where that color isn't available. Always provide an optional primary color, which can be chosen when your first choice isn't available. Jude will do her best to stick with your color choice, but it's not always possible. If you won't accept anything but your color choice, make sure to note that in add'l info. Jude can send you a photo of what she can send. If it's not acceptable, she can cancel the order. Or you can pick a handmade product, where the color is more flexible.
Is there a searchable list that will show me all options with prices?
Yes, there is a knowlegebase with all searchable terms located at https://judesplace.com/products.php with prices and store links.
I notice you use AI a lot. Why?
AI is used as a helpful tool for marketing and content creation in Jude's Place. However, all product photos shown in the store are real product images and are not AI-generated. If you'd like more information, there is a video and article in the Blog.
I'm having trouble using a coupon. It says it's expired.
This can happen for a few reasons. Make sure you are logged into your account, as coupons do require login. The coupon may also be expired or already used the maximum number of times. If you're unsure, you can contact Jude to verify.
Why is creating an account mandatory? I just want your free ebook.
Creating an account is required to access downloads and view order history. The free ebook will appear in your downloads after checkout, and nothing is emailed. Registration is simple and only requires name, email, and password. No verification is required. Your information is not sold or shared, and no spam emails are sent. OpenCart is also a bit fickle with its settings, which is why an address is required during checkout, even with the free download. If you do not want to share your actual address, feel free to enter a fake one. A real address is only necessary when ordering a physical product. See video below on how easy it is to create an account:
Why can’t I find the shirts and totes that were listed on your Etsy store?
Jude does offer her own versions of totes and T-shirts at a lower price under the Handmade and Keychains & Accessories categories. Nothng is currently listed on Judeplace.etsy.com, but she has recently added a Printify store at printify.judesplace.com
Why don’t you ship internationally?
We welcome international customers, but due to varying regulations on self-defense products and higher shipping costs with limited tracking, we currently only ship physical products within the United States. Digital products such as ebooks, advertising and publishing are available to everyone.
Do you charge sales tax?
All applicable sales tax is included in the purchase price, regardless of which state you live in, and remitted to the Texas Comptroller.
Where can I see the different color options of your products?
All products and colors are either below or can be viewed by clicking Brands (link also at the bottom of the site).
Stun Devices (TZ)
What are the different types of Stun TZ?
There are 4 styles of the DZS (Day Zero Survival) brand. All include built-in flashlights:
- Hidden stun device in lipstick case ( 5" long) – ~2.5 million volts
- Slim Rhinestone (3.75" X 1.5" x 1" thick) – compact keychain style – ~10 million volts
- Regular Rhinestone (4" x 2.25" x 1" thick) – larger grip design – ~10 million volts
- Hidden USB style (3.38" x 1" x .63" thick) – discreet keychain design with similar output
Lipstick Stun

Slim Rhinestone Stun

Regular Rhinestone Stun

USB Stun

Pepper Spray (PS)
What are the different types of PS?
PS stands for Pepper Spray. Styles vary depending on color and design selection:
- Sparkly – gold, blue, purple
- Colorful – pink, blue, purple, black, red/aqua combo
- Rhinestone (bling) – black, red, blue, purple & rainbow
- White marble – abstract pattern with optional rhinestone customization
Colorful PS

Rhinestone PS

Sparkly PS

White Marble PS

Combs, Cutters & Cases
Hidden Combs
Two hidden comb styles are available:
- Long comb (~7.75") with curved 3" blade and a loop at the end
- Short comb (~6.5") with straight 3.5" blade
Hidden Combs

Seatbelt Cutter vs Window Breaker
These are emergency escape tools with different uses:
- Seatbelt cutter: cuts seatbelts and can assist in escape situations
- Window breaker: pointed impact tool designed to break car windows
Seatbelt Cutter

Window Breaker

Lipstick Holders / Cases
These items are used to hold lipstick, chapstick, or small personal items:
- Fabric lipstick holder (flat design)
- Cylindrical zipper lipstick 3" case (can be customized with rhinestones)
- Mini cup 4" keychain with screw top lid
Lipstick Holder

Lipstick Case

Mini Cup Keychain

